ZERN ENGINEERING is a company that transforms knowledge, innovation and experience into high-quality and competitive products. We are a customer-oriented company and it is important for us to satisfy demands of our customers and advise them anywhere in the world. Today, our portfolio includes counter-flow and cross-flow heat exchangers, their enthalpy variants, as well as a wide range of rotary regenerators. A detailed list of models and their specifications can be found on our website.
PLATE CROSS-FLOW HEAT EXCHANGERS
ENTHALPY CROSS-FLOW HEAT EXCHANGERS
PLATE COUNTER-FLOW HEAT EXCHANGERS
ENTHALPY COUNTER-FLOW HEAT EXCHANGERS
CONDENSING ROTARY HEAT EXCHANGERS. R-EX SERIES
SORPTION ROTARY HEAT EXCHANGERS. R-N-EX SERIES (MOLECULAR SIEVE COATING)
For product delivery, please contact us
The person responsible, or Personal Data Operator, within the meaning of the General Data Protection Regulation and other national data protection laws of Member States as well as other data protection regulations, is:
The person responsible, or Personal Data Operator, within the meaning of the General Data Protection Regulation, other data protection laws in force in Member States of the European Union and other legal provisions on data protection, is:
We only process the personal data of our users if this is necessary to provide a functional website as well as for our content and services. The processing of the personal data of our users takes place regularly only after the consent of the user. An exception applies in those cases where prior consent cannot be obtained due to practical reasons, and the processing of the data is permitted by legal regulations. The use of our website is generally possible without providing personal data. In the event of collection of personal data (for example, name, address or e-mail addresses) on our sites, this is always done, as far as is possible, on a voluntary basis. This data will not be passed on to third parties without your express permission.
If we obtain the consent of the person concerned for the processing of personal data, Art. 6 para. 1 lit. (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for this.
In the processing of personal data required for the performance of a contract to which the person concerned is a party, Art. 6 para. 1 lit. (b) of the GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
If the processing of personal data is required to fulfill a legal obligation that our company is subject to, then Art. 6 para. 1 lit. (c) of the GDPR serves as the legal basis.
In the event that vital interests of the person in question or of another individual require the processing of personal data, Article 6(1) (d) of the GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party, and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the above-mentioned interest, Art. 6 para. 1 lit. (f) of the GDPR serves as the legal basis for processing.
The personal data of the person in question will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, the data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the Personal Data Operator is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
In order to guarantee the confidentiality of communication with you, we use so-called SSL/TLS encryption in accordance with the current state of technology. You can recognize these encrypted connections by the name "https://" in the page link in the address line of your browser and by the green lock symbol in the address line. Unencrypted pages are marked by "http://". Data that you transmit to this website, for example, when placing orders or inquiries, cannot be read by third parties thanks to SSL encryption.
Every time a user accesses our website, our system automatically collects data and information from the computer system of the accessing computer. The following data is then collected:
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. (f) of the GDPR.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. (f) of the GDPR also corresponds to these purposes.
The data will be deleted as soon as it is no longer necessary for attaining the purpose for which it was collected. In case of collection of data for the provision of a website, this means the end of the respective session. If the data is stored in log files, this happens no later than after seven days at the latest. Further storage is possible. In this case, the IP addresses of users are deleted or distorted in such a way that they can no longer be correlated with a client accessing the site.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the website’s operation. Consequently, there is no possibility of objection on the part of the user.
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. (f) of the GDPR. The legal basis for the processing of personal data using cookies for analytical purposes, upon receipt of the user's respective consent, is Art. 6 para. 1 lit. (a) of the GDPR.
In addition, the following data is collected on registration:
The legal basis for the processing of data after registration for the newsletter by the user, upon receipt of permission from the user, is Art. 6 para. 1 lit. (a) of the GDPR.
The collection of the user's e-mail address is intended for dispatch of the newsletter. The collection of other personal data, as part of the registration process, serves to prevent misuse of the services or the e-mail address used.
The data will be deleted as soon as it is no longer necessary for attaining the purpose for which it was collected. The user's e-mail address will, therefore, be stored for as long as the subscription to the newsletter is active.
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a respective link in every newsletter. The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose please send us an e-mail to firstname.lastname@example.org This also makes it possible to revoke the consent to the storage of personal data collected during the registration process.
On our website, we offer the users the opportunity to register by providing personal data. In the process, the data is entered into an input form that is transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process: At the time of registration, the following data is also stored:
The legal basis for the processing of data, upon existence of the user's consent, is Art. 6 para. 1 lit. (a) of the GDPR.
A registration of the user is necessary for the provision of certain content and services on our website. For instance, if the user needs support in project planning.
The data will be deleted as soon as it is no longer necessary for attaining the purpose for which it was collected. This is the case for the data collected during the registration process if the registration on our website is cancelled or changed.
As a user, you have the possibility to cancel your registration at any time. You can change the data stored about yourself at any time. For this purpose, write a form-free mail about this to email@example.com with your details for deleting your account.
There is a contact form on our website which can be used for the establishment of an electronic contact. If a user takes advantage of this possibility, the data entered in the input form will be transmitted to us and stored. At the time the message is sent, the following data is also stored:
At the time the message is sent, the following data is also stored:
The legal basis for the processing of data, upon receipt of the user's consent, is Art. 6 para. 1 lit. (a) of the GDPR. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. (f) of the GDPR. If the aim of the e-mail communication is the conclusion of a contract, then the additional legal basis for the processing is Art. 6 exp. 1 lit. (b) of the GDPR.
The processing of personal data from the input form is performed by us only for the treatment of the establishment of contact. In the event of a contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will be deleted as soon as it is no longer necessary for attaining the purpose for which it was collected. For the personal data from the input form, which is part of the feedback form, and that data sent by e-mail, this moment arrives case when the respective conversation with the user is completed. The conversation is terminated once it can be seen from the circumstances that the facts in question have finally been clarified. The additional personal data collected during the process of dispatch of data will be deleted no later than within a period of seven days.
The user has the possibility, at any time, to revoke his/her consent to the processing of personal data. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued. You can change the data stored about yourself at any time. For this purpose, write a form-free mail about this to firstname.lastname@example.org with your details for the deletion of your account. In this case all personal data stored during the establishment of a contact will be deleted.
This website uses Google Analytics (Google Inc.) technology (www.google.de/analytics) to collect and store data for marketing and optimization purposes. This data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. Cookies enable the recognition of the Internet browser. The data collected with Google Analytics technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the explicit consent of the person in question. We would like to point out that on this website, the code <"gat._anonymizeIp();"> has been added to Google Analytics to ensure anonymous collection of IP addresses (so-called IP masking). If the anonymization is active, Google shortens IP addresses within Member States of the European Union, or in other signatory states to the Agreement on the European Economic Area, which means that no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Users can prevent the storage of cookies by setting their browser software accordingly. In addition, users can prevent the collection by Google of data generated by cookies and relating to use of online offers as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout. This software runs exclusively on the servers of our website. The personal data of users is only stored there. The data will not be passed on to third parties.
Our website uses the map service Google Maps from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) via an API. In this context, it is necessary to store your IP address. The information thus obtained is usually transferred to a Google server in the USA and stored there. We have no control over transmission of this data. Due to our justified interest in the attractive presentation of our online offers and in the ease with which the locations we have indicated on the website can be found, the choice of legal basis is consistent with Art. 6 para. 1 lit. (f) of the GDPR.
If your personal data is processed, you become the subject of personal data in the meaning provided by the GDPR, and you have the following rights vis-à-vis the Personal Data Operator: the categories of personal data that are processed; the recipients or categories of recipients who were, or will still be, disclosed personal data relating to you;
You can require the Personal Data Operator to confirm whether your personal data will be processed by us, and which data will be processed. For this purpose, the user can send a form-free e-mail to email@example.com If such processing has taken place, you can request the following information from the Personal Data Operator:
You have the right to request information as to whether the personal data relating to you is being transmitted to a third country or to an international organization. In such case, you may also request to be informed of the appropriate guarantees pursuant to Art. 46 of the GDPR, in connection with the transmission of data.
You have the right to request from the Personal Data Operator the making of corrections and/or additions if the personal data processed about you is incorrect or incomplete. The Personal Data Operator must make the corrections immediately.
Under the following conditions, you may request that the processing of personal data relating to you be restricted:
If the processing of personal data regarding you has been restricted, such data may only be processed - apart from its storage - only with your consent, or for the purpose of asserting, exercising or defending rights, or protecting the rights of another individual or legal entity, or on grounds of important public interest of the European Union or any Member State. If the processing has been limited according to the above-mentioned requirements, you will be notified by the Personal Data Operator before the restriction is lifted.
You may request the Personal Data Operator to immediately delete the personal data relating to you, and the Personal Data Operator is obliged to immediately delete this data if one of the following reasons applies:
If the Personal Data Operator has made your personal data public and is obliged to delete it pursuant to Art. 17 para. 1 of the GDPR, it shall take the appropriate measures, including technical measures, taking into account the available technology and the costs of doing so, to inform the data controllers which process personal data that you as the person in question have requested the deletion of all links to this personal data or of copies or replications of this personal data.
The right to deletion does not exist if processing is necessary
If you have exercised your right, vis-à-vis the Personal Data Operator, to have the data corrected, deleted or its processing restricted, the latter is obliged to inform all recipients to whom your personal data has been disclosed of this correction or deletion of data or restriction on processing, unless this proves impossible or involves a disproportionate sum in costs. You have the right to require the Personal Data Operator to provide you with information about such recipients.
You have the right to receive your personal data that you have provided to the Personal Data Operator, in a structured, commonly used and machine-readable format. In addition, you have the right to pass this data on to another Personal Data Operator without obstruction from the Personal Data Operator to which the personal data was provided, as long as
Within the framework of exercising this right, you also have the right to request that your personal data be transferred directly from one Personal Data Operator to another Personal Data Operator, as far as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability shall not apply to the processing of personal data necessary for the performance of a task in the public interest, or in the exercise of official authority vested in the Personal Data Operator.
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data under Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions. The Personal Data Operator halts the processing of your personal data, unless he can prove compelling and legitimate grounds for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If your personal data is processed for direct marketing purposes, you are entitled to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, if it is associated with such direct marketing. If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes. You have the opportunity to exercise your right of objection in the context of the use of information society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the time of the revocation.
You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that produces legal effect upon you or significantly impairs you in a similar manner. This does not apply if the decision
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 of the GDPR, unless Art. 9 para. 2 lit. (a) or (g) of the GDPR applies and the appropriate measures have been taken to protect rights, freedoms and your legitimate interests. In the cases referred to in (1) and (3), the Personal Data Operator shall take adequate measures to safeguard rights, freedoms and your legitimate interests, including at least the right to obtain the intervention of the Personal Data Operator, to express one’s own point of view and to challenge decisions.
Without prejudice to any other administrative or judicial remedy, you have the right to file an appeal to a supervisory authority, in particular in the Member State where you reside, work, or in the place of the suspected infringement, if you believe that the processing of your personal data violates the GDPR. The supervisory authority to which the complaint has been lodged will inform the complainant of the status and results of consideration of the complaint, including the possibility of a judicial remedy under Art. 78 of the GDPR.
In the event of a credit risk we transfer your data (name, address, e-mail address, company details and, if applicable, contract and receivables data), to IHD Gesellschaft für Kredit und Forderungsmanagement mbH, Augustinusstr. 11 B, 50226 Frechen, and, if applicable, to other cooperating credit inquiry agencies for the purpose of credit assessment and for checking the deliverability of the specified address for correspondence as well as for the purpose of debt collection processing. The legal grounds for such transfer are Art. 6 I b of the GDPR and Art. 6 I (f) of the GDPR. Transfer of data on the basis of Art. 6 I (f) of the GDPR can only take place if this is necessary to safeguard the legitimate interests of our company and does not outweigh the interests or fundamental rights and freedoms of the subject (person) of personal data in question who is requiring the protection of his/her personal data.